Effective Date: 11 June 2025
Company Name: Premarket Australia
ABN: 62 685 776 943
Place of Business: Kingscliff, NSW 2487, Australia
1. Overview
This Privacy Policy outlines how Premarket Australia (“Premarket”, “we”, “our”, or “us”) collects, uses, stores, discloses, and protects personal information obtained from users (“you” or “your”) who interact with our website, mobile applications, and services related to the Premarket platform.By using our website or app, you consent to the terms of this Privacy Policy and our handling of your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
2. Information
- We collect personal information directly from you when you:
- Register or log into the platformList or browse properties
- Communicate via chat or messaging systems
- Request contact with agents, brokers, or buyers/sellers
- Use our app features (e.g., dreamboards, preferences, alerts)
- Submit forms or engage with promotions
- Interact with automated services
2.1 Types of Personal Information Collected
We may collect and store the following types of personal data:
- Identifying Information: Name, email address, mobile number, profile photo, authentication credentialsLocation Data: Address of properties listed, GPS-based coordinates (latitude/longitude), and search areas
- Property Information: Uploaded property images, pricing, features, and notes
- Device and Technical Data: IP address, device type, operating system, browser type, session duration
- Usage and Behavioural Data: Search terms, swipe history, saved listings, interaction frequency
- Intent-Based Signals: Our proprietary algorithms calculate buyer intent and seller intent scores based on behaviour patterns
- Content: Messages sent between users, comments, and feedback (public or private). We do not collect financial or banking information directly unless specifically requested for a transaction or referral, in which case it is securely handled by our integrated third-party partners.
3. How We Use Your Information
- We use the data we collect to:
- Facilitate property listing, discovery, and interactionsMatch users with relevant properties based on interests or behaviour.
- Enable secure user-to-user communicationProvide support services and handle inquiries
- Deliver personalised recommendations via algorithmic curationGenerate engagement scores for internal analytics (e.g., “For You” pages). Improve our services, user interface, and product offerings
- Detect, prevent, and address technical issues or suspicious activityContact users with updates, service information, or legally required notices
- We process your personal data only for the purposes you’ve agreed to or that are necessary for the operation of the platform.
4. Automated Decision-Making
Premarket employs automated decision-making and profiling techniques to tailor your in-app experience. This includes, but is not limited to:
- Personalised property recommendations
- Predictive buyer/seller engagement analytics
- Property popularity scoring
- Suggested dreamboard placements
- These features are intended to improve usability and relevance.
- None of our algorithms result in legal or similarly significant effects without human review.
5. Sharing and Disclosure of Personal Information
We only share personal information under the following conditions: At your direction or with your explicit consent, including when: You request a connection with an agent or brokerYou choose to chat with another userYou engage with a promotional partner or service providerTo service providers, such as:Google Firebase (data storage & authentication)Stripe (payment services, if applicable)Messaging/chat service providersCloud function execution platformsFor legal compliance, such as responding to lawful subpoenas or protecting our rights, users, or infrastructureWe do not sell, rent, or otherwise profit from the resale of your personal data to advertisers or marketing entities.
We may receive commissions from partners, but only where the user explicitly agrees to the referral or request.
6. Cross-Border Data Transfers
Although Premarket is operated from Australia, data may be processed or mirrored in other jurisdictions via Google Firebase or other third-party providers. This includes hosting, backup, and security services that may reside in Australia, the United States, or other compliant regions.We take reasonable steps to ensure that any overseas recipients do not breach the Australian Privacy Principles.
7. Data Retention
We retain personal information for as long as necessary to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. This includes:Retaining property listings and analytics historyRetaining chat logs for legal and support purposesRetaining user data for account recoveryIf you request deletion, we will take all reasonable steps to permanently erase your data from active systems and backups (where practical).
8. SecurityWe are committed to safeguarding your personal information. Our data is protected using:Firebase security rules to control accessSecure transport (SSL/TLS) for data in transitRole-based access controlsRate limiting and abuse detectionRegular audits and code reviewsWhile no system is 100% immune, we implement industry best practices to protect your data against unauthorized access, disclosure, or alteration.
9. Your Rights
You have the following rights under Australian privacy law:Access: You can request access to the personal information we hold about you.
Correction: You may request corrections of any inaccurate or incomplete data.
Deletion: You may request deletion of your account and associated data.
Objection: You may opt out of profiling, analytics, or communications by emailing us.
To exercise these rights, please email: knockknock@premarket.homes
We may need to verify your identity before fulfilling certain requests.
10. Cookies and Tracking Technologies
We may use cookies and other tracking technologies (e.g., local storage, device identifiers) for:Session management and login persistence. Usage analytics and performance trackingEnhancing user experience and personalisation. You can opt out of cookies via your browser settings, although this may limit some functionality.
11. User-Generated Content
All content posted in public areas (e.g., comments, boards) may be visible to other users. Private messages between users are encrypted and not monitored by Premarket unless flagged for abuse.Users are responsible for any personally identifiable information they disclose through these interactions.
12. Children’s PrivacyPremarket is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal data from minors. If we become aware that we have collected data from a child under 18, we will delete it promptly.
13. Changes to This PolicyWe may update this Privacy Policy periodically. Material changes will be notified to you via email, app notification, or website announcement.We encourage you to review this policy regularly to stay informed of your rights and obligations.
14. ContactFor questions, concerns, or requests relating to this Privacy Policy, please contact: Premarket Australia
ABN: 62 685 776 943
Kingscliff NSW 2487, Australia
📧 Email: knockknock@premarket.homes
This Privacy Policy was last updated on 11 June 2025 and reflects our current data practices. Use of the Premarket app or platform constitutes agreement with this policy.